Design

Website Not Mobile-Friendly

Most of your traffic is on mobile. Your site wasn't built for it.

A site that isn't genuinely mobile-optimised loses the majority of modern traffic before it ever converts. This is rarely just a responsive-design toggle - it's about rethinking layout, tap targets, and speed for how people actually browse on phones.

Sound Familiar?

Signs you're dealing with this.

Mobile bounce rate is significantly higher than desktop

Buttons, forms, or menus are difficult to use on a phone

Text or images don't resize properly on smaller screens

Google Search Console flags mobile usability issues

Root Causes

Why this actually happens.

01A site originally designed desktop-first with mobile as an afterthought
02Third-party embeds or widgets that don't render properly on mobile
03Tap targets, fonts, or forms sized for a mouse and keyboard, not a thumb
04Slow mobile load times compounding the usability problem

Our Approach

How we fix it.

Mobile UX Audit

We test the site on real devices across the key user journeys to find exactly where mobile usability breaks down.

Mobile-First Redesign

We redesign the critical pages and flows mobile-first, then scale up to desktop, rather than the reverse.

Performance on Mobile

We address mobile-specific speed issues, since mobile networks and devices are typically less forgiving than desktop.

Cross-Device Testing

We test across real device and browser combinations before launch, not just a browser's simulated mobile view.

What You Get

The outcome we're working toward.

A site that's genuinely usable and fast on mobile devices
Reduced mobile bounce rate and improved mobile conversion
Resolved Google Search Console mobile usability issues

FAQ

Common questions.

Isn't responsive design supposed to handle this automatically?

Responsive design handles layout resizing, but genuine mobile usability requires rethinking tap targets, form design, and content hierarchy specifically for smaller screens and touch input - it's design work, not just a CSS setting.

Explore more

Related pages.

Website Not Mobile-Friendly by Industry

Let's talk about your situation.

Tell us what's happening. We'll give you an honest read on the likely cause and what it would take to fix, before you commit to anything.

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